At Song from the Heart, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.
We collect information you provide when filling out our order form, including your name, email address, WhatsApp number, story details, and any photos or documents you upload.
Your information is used solely to create your personalised song or video. We do not sell, share, or distribute your personal information to third parties.
Your data is stored securely and retained only as long as necessary to fulfill your order and for legitimate business purposes.
You have the right to request access to, correction of, or deletion of your personal data at any time. Contact us at info@songfromtheheart.co.za to exercise these rights.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.