Full payment is required before we begin working on your personalised song. Payments are processed securely through our payment partners.
Standard turnaround time is 1-2 business days. Timelines begin after we receive all required information and payment.
We offer up to 2 rounds of minor revisions on lyrics and music. Major changes may incur additional charges.
Once payment is complete, full ownership of the personalised song is transferred to you. We reserve the right to use the song for promotional purposes unless explicitly requested otherwise.
Due to the custom nature of our service, refunds are not available once work has commenced. If we are unable to deliver the agreed product, a full refund will be issued.
All personal information, stories, and media you share are kept strictly confidential and used only for the purpose of creating your personalised song.